Frequently Asked Questions

Everything you need to know about your BRUT orders and our premium apparel.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. As BRUT clothing often features a modern tailored fit, we recommend sizing up if you prefer a more relaxed look.

Are your materials sustainably sourced?

Yes, we prioritize high-quality, ethically sourced fabrics including organic cotton and recycled synthetics to ensure our garments are as durable as they are environmentally conscious.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options via Klarna and Afterpay.